Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Lopez Painting website located at lopezpainting.com and your engagement of our professional painting services. By using the website or requesting any service, you confirm that you have read, understood, and agreed to these Terms.

We reserve the right to update these Terms at any time. Continued use of the website or services following any changes constitutes your acceptance of the new Terms.

2. Description of Services

Lopez Painting provides professional painting and finishing services, including but not limited to:

• Residential interior and exterior painting
• Commercial and office painting
• Luxury villa and estate painting
• Waterproofing and protective coatings
• Specialty texture and decorative finishes
• Wood polishing and varnishing

All services are carried out by our trained and insured painting professionals. We reserve the right to decline any project at our sole discretion.

3. Quotes & Estimates

All quotes and estimates provided by Lopez Painting — whether through our website, phone, WhatsApp, or in person — are subject to the following conditions:

• Estimates provided online or remotely are approximate and subject to change after an on-site inspection.
• A formal written quote will be issued following a free site visit by our team.
• Quotes are valid for 30 days from the date of issue unless otherwise stated.
• Final pricing may vary if the scope of work changes, or if unforeseen conditions are discovered during the project (e.g., water damage, surface preparation issues).

4. Payment Terms

Payment terms will be outlined in your project agreement. General terms include:

• A deposit of up to 50% of the total project cost may be required before work begins.
• The remaining balance is due upon project completion and client walkthrough approval.
• Accepted payment methods include cash, bank transfer, and approved digital payment platforms.
• Late payments may incur a fee of 1.5% per month on outstanding balances.

5. Project Scope & Changes

The scope of work will be clearly defined in the project agreement signed by both parties. Any changes to the agreed scope must be:

• Requested in writing (email or WhatsApp message).
• Reviewed and approved by Lopez Painting before implementation.
• Accompanied by a revised quote if additional cost is involved.

We are not responsible for delays or cost overruns resulting from scope changes requested after work has commenced.

6. Warranty & Guarantee

Lopez Painting stands behind our work with the following warranty terms:

• Interior Painting: 2-year workmanship warranty against peeling, cracking, or flaking under normal conditions.
• Exterior Painting: 3-year workmanship warranty against paint failure (does not cover damage from extreme weather, impact, or neglect).
• Paint Products: Subject to the respective manufacturer's warranty.

Our warranty does not cover issues resulting from improper client maintenance, structural movement of the property, or pre-existing surface defects not disclosed at the time of the project.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Lopez Painting shall not be liable for:

• Indirect, incidental, consequential, or punitive damages arising from the use of our services.
• Loss of property value or business income related to painting projects.
• Any damages caused by third-party products or materials specified by the client.

Our total liability in any matter shall not exceed the total amount paid by the client for the specific project in question.

8. Intellectual Property

All content on this website — including but not limited to text, images, videos, logos, and design — is the property of Lopez Painting and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any website content for commercial purposes without prior written permission from Lopez Painting.

By submitting photos or project images to us, you grant Lopez Painting a non-exclusive license to use those images for portfolio and marketing purposes, unless you explicitly request otherwise in writing.

9. Cancellation & Termination

Either party may cancel a project subject to the following:

• Cancellations made more than 7 days before project start: full deposit refund.
• Cancellations made 3–7 days before project start: 50% deposit refund.
• Cancellations made within 72 hours of project start: no deposit refund.
• If Lopez Painting cancels due to unforeseen circumstances, the full deposit will be refunded within 5 business days.

Lopez Painting reserves the right to terminate a project if the client creates an unsafe work environment, fails to make scheduled payments, or engages in disrespectful conduct toward our team.

10. Dispute Resolution

In the event of any dispute arising from our services or these Terms, both parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached within 30 days, disputes shall be submitted to binding arbitration in accordance with applicable state law.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class or representative action.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any legal proceedings shall be conducted in the appropriate courts of Georgia.

12. Contact Us

For questions regarding these Terms and Conditions, please contact:

• Company: Lopez Painting
• Phone: 770-744-6406
• Email: hello@lopezpainting.com
• WhatsApp: Message us on WhatsApp